Patient Navigators

At New Jersey Bariatric Center©, we recognize how overwhelming it can feel when you begin the process toward achieving your weight loss and health goals. That’s where our patient navigators come in. Every patient is teamed with an experienced patient navigator who understands the ins and outs of bariatric surgery – both the insurance and clinical aspects. Navigators provide individualized assistance in coordinating the efforts of our interdisciplinary team to ensure that that all insurance and clinical requirements are met. Your navigator works with you through the pre-surgical process. They are available to answer questions and provide support ensuring your path to surgery is as smooth and uncomplicated as possible.

Jordan Kroenke, Patient Navigator

Jordan Kroenke trained as a medical assistant, earning her program certification from Lincoln Tech in Allentown, PA, in 2010 and then completing her externship with New Jersey Bariatric Center® in the spring and summer of 2010 (while also learning the role of Patient Navigator). Jordan left us for a period to serve our country in the U.S. Army, serving as a Human Resources Specialist in Fort Dix and in Balad, Iraq. We were pleased to offer Jordan the position of Patient Navigator in 2012 upon her return from Iraq.

In addition to her role helping patients through the insurance process, Jordan also serves as lead representative at our weight loss surgery seminar at Overlook Medical Center. Jordan still serves our country as an Army Reservist, and enjoys painting and drawing in her spare time.
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Debbie Zepeda, Patient Navigator

Debbie Zepeda came to New Jersey Bariatric Center® in 2014 as a medical receptionist. Her keen attention to detail, personable manner and patient-care skills led to her current position as a patient navigator. In addition to her work at NJBC, Debbie attends Union County College where she is studying accounting. She finds satisfaction in helping patients through their weight loss journey.